'I was not very confident using the phone, but Perk of the Job's Telephone Skills has really helped me improve and become more confident.'

Perk of the Job is passionate about life long learning and development.

We have been involved with the training and development of people and businesses for over two decades, in the UK and Overseas.


 

How do we make sure the learning makes a difference?

See Perk of the Job's 4 stage process below

Knowledge – This is the content of the topics provided by Perk of the Job. It is the foundation for your learning and the base on which to build your development.

Understanding – This is the first step in completing your Personal Action Plan. You are reading your chosen topic – Knowledge – and now you need to make a note of at least 3 Personal Action Points. This demonstrates your Understanding of the topic as you are transferring the learning into your personal working environment.

Application – You have completed your Personal Action Plan, and made a note of at least 3 Personal Action Points. It is now time to apply these to your daily work. These will more often than not be applied on-going throughout your regular working day.

Evaluation – It is important to review – Evaluate – your Personal Action Plan regularly as there may be many new things that you have learned when reading a topic, but have decided to focus on a couple that you feel are the most relevant to you at that time.